Studacy, commercial brand of Studencia SRL, places the utmost importance on protecting your personal data. This policy explains what data we collect, in what context, and how you can exercise your rights.
Data controller
The controller of the data collected via studacy.com is Studacy, commercial brand of Studencia SRL, BE 1026.176.658, Sint-Amandsstraat 2, 1853 Grimbergen, Belgique.
Data collected
We only collect the data needed to provide our services:
- Identification data : surname, first name, date of birth, nationality, copy of identity document.
- Contact details : postal address, e-mail address, phone number, WhatsApp identifier.
- Academic data : diplomas, transcripts, certificates, motivation letters.
- Administrative data : passport number, consular documents.
- Browsing data : pages viewed, session duration, device type (via Google Analytics and similar tools).
Purposes of processing
Your data is processed in order to:
- Provide Studacy services (guidance, enrolment, diploma equivalence, student visa, study scholarship, appeal).
- Communicate with you and keep you informed about the progress of your case.
- Issue your invoices and retain accounting records in accordance with Belgian legal obligations.
- Improve the site and our services (statistical analysis).
Legal basis
Processing is based on the performance of the service contract you sign with us (article 6.1.b of the GDPR), on compliance with legal obligations (article 6.1.c), or on your explicit consent (article 6.1.a) for marketing communications.
Data recipients
Your data may be passed on to:
- Universities and university colleges to which we submit your application.
- The relevant authorities (equivalence, residence, embassies and consulates).
- Our technical providers (Vercel hosting, Resend e-mailing, Google analytics), solely for what is strictly necessary to provide the service.
We never sell your data to third parties, and we do not use it for any purpose unrelated to your case.
Retention period
Your data is kept for the duration of our contractual relationship, then for the legal retention period of accounting records (10 years in Belgium). Browsing data is kept for a maximum of 14 months.
Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data.
- Right to rectification.
- Right to erasure (within the limits of our legal obligations).
- Right to object to processing for marketing purposes.
- Right to data portability.
- Right to lodge a complaint with the Data Protection Authority (DPA, autoriteprotectiondonnees.be).
To exercise your rights, contact us by e-mail at contact@studacy.com.
Cookies
The site uses strictly necessary cookies (operation) and audience measurement cookies (Google Analytics). You can configure your browser to refuse them.
When you write to us on WhatsApp from our website or one of our links, the wording of the pre-filled message tells us which channel you came through (social network, website, AI assistant). No cookie is used for this.
Changes
This policy may be updated to reflect legal or technical developments. The date of the last update appears at the top of this page.